One request, handled end to end
See what enters, what the email agent does and what leaves.
Choose a recurring request. The email agent prepares the answer; a person corrects and approves it before anything goes out.
Quote request
Incoming09:12
Hello, can you quote 40 units of Model A for delivery by the 20th?
request-details.pdf
Email agent+1 min
I found the customer, product and delivery date. The draft quote is CHF 4,800. The reply is ready in this thread — waiting for your ok.
You · reviewer+2 min
Please use delivery on the 22nd and add reference PO-104.
You · reviewer+3 min
Approve
ApprovalEmail agent+3 min
Quote sent to the customer with the corrected delivery date and reference.
DoneEmail agent+3 min
Follow-up booked for 25 November at 09:00.
DoneEmail agent+3 min
Customer record updated with the quote and next step.
DoneFictional example — no real email, person, company or customer data. A person approves before anything is sent.